Documentation
Learn Every Module, Step by Step

Complete guides for Hospitality OS — from creating your account to running multi-branch, casino and franchise operations.

Getting Started

Create Your Account

Open the register page, fill in your restaurant details (name, owner, email, phone), choose an admin username and password, and accept the Terms & Privacy Policy. Your restaurant, branch, menu categories, sample menu items and tables are set up automatically.

Sign In

Use your username and password at the login page. You will land on the dashboard with an overview of today's orders, revenue, top items and alerts.

Complete Your Restaurant Profile

Go to Settings → Restaurant to set currency, tax name & rate (e.g. VAT 13%), service charge, bill prefix and date format. Upload your logo for printed bills and QR menus.

Add Staff & Permissions

Go to Staff → Add Employee. Assign a role or fine-tune module permissions per employee so each user only sees what they need.

POS, Tables & Kitchen

Take a Table Order

Open POS → Tables, pick an area (Main Hall, Terrace, VIP), tap a table and add items. Place the order and it goes straight to the kitchen display.

Kitchen Display (KDS)

Kitchen screens show incoming orders grouped by status (new, preparing, ready). Mark items ready to notify the waiter to serve.

Billing & Payments

Tap the order to see the bill with tax and service charge applied. Accept cash or card, print the receipt, and the table becomes free again.

Print Templates

Settings → Print Templates lets you customize 58mm receipt, A4 bill and kitchen ticket layouts with your restaurant name, logo, GST/VAT and footer messages.

Inventory & Purchasing

Raw Materials

Inventory → Raw Materials holds every ingredient with unit (kg, ltr, pcs). Set reorder level to get low-stock alerts automatically.

Recipes & Costing

Recipes define how much of each raw material every menu item consumes. The system then calculates your per-dish cost and live profit.

Purchase Orders & Suppliers

Create purchase orders from suppliers, receive stock with a click, and track every rupee spent on purchasing.

Manufacturing

Produce items in batches (e.g. 10 kg dough) — raw materials are consumed and finished goods added to stock in one step.

HR, Attendance & Payroll

Employees

Staff records hold personal details, salary, department and portal access. Track documents and contact info in one place.

Attendance

Mark daily attendance per employee or let staff clock in. Overtime and leave are tracked automatically.

Salaries & Payments

Salaries module computes monthly pay from salary + attendance, handles advances, and records salary payments as accounting entries.

Accounting & Reports

Dashboard & KPIs

Real-time revenue, orders, average bill, profit and cash-in-hand — filter by branch, date range and period (today, week, month, year).

Accounts & Journal

Chart of accounts is created for you (cash, bank, sales revenue, expenses). Journal entries and transactions keep books accurate automatically.

Reports

Sales, tax, expense, stock, staff and loyalty reports with export to CSV/Excel — ready for auditors and tax filing.

Expense Tracking

Log daily expenses with category and payment method; they flow into your P&L immediately.

Customers, Loyalty & Promotions

CRM & Customers

Capture customer phone and visit history from every order. Segment customers and send targeted messages.

Loyalty Program

Tiers (Silver/Gold/VIP) earn points per spend and unlock discounts automatically. Points are redeemed at billing.

Coupons & Happy Hours

Launch coupons, happy-hour pricing and promotions by date range or day-of-week — with usage tracking.

Feedback & Reviews

QR feedback links let customers rate their visit; replies can be sent automatically from the feedback inbox.

Hotel, Franchise, Delivery & Casino

Hotel Management

Room types, front-desk bookings, housekeeping schedules and room service billing — integrated with POS.

Franchise & Multi-Branch

Run multiple locations with centralized menus, per-branch reporting and unified analytics.

Delivery & Transport

Assign riders to orders for delivery; the Transport module handles vehicle and booking management for moving goods and guests.

Casino Module

Tables, players, chips, sessions and cashier with win/loss tracking — built for entertainment venues.

Still have questions?

Our support team is happy to help you set up any module — from POS to payroll to casino. Reach out anytime.

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